Marsh Heritage Volunteer Manager Award

A new award to complement the Marsh Heritage Volunteer Award was created in 2011 to recognise the Volunteer Manager from across the national Trust, who has valued the role of volunteers – improving their experience, valuing individuals potential and acting as an inspiration to other managers.

The 2012 winners are John Procter and Tricia Pope

John and Tricia oversee Volunteer Management at Wimpole, a complex property with over 400 volunteers and varied voluntary roles. In the last year they have made a real and substantial difference to the volunteer experience as well as to the culture of the property.

John and Tricia have brought a forward-thinking approach to their roles introducing a strategic Volunteering Development Plan in the model of the Property Business. This has allowed staff and volunteers alike to understand their priorities and work towards the same objectives.

They have encouraged the coming together of those involved in the property by initiating and evolving monthly whole property induction sessions. This has allowed new staff and volunteers to break down barriers and work together to learn about the property as one estate.

Jamie Sugg, Wimpole Premises Manager, comments, “John and Tricia demonstrate a professionalism and enthusiasm that I’d expect to see in highly paid staff, let alone two people who give their time and effort so freely for the benefit of the Estate and the Trust.”

Pictured above: Tricia (on the left in black jumper) and John (on the right in navy blue jumper) with a team of new recruits